This role will be responsible for leading and optimizing the school's end-to-end administrative operations, ensuring seamless support for faculty members, students, and parents.
Responsibilities
Ensure the non-academic departments run efficiently and align with the school’s mission.
Collaborate closely with Heads of Faculty to ensure administrative support meets academic needs.
Ensure adherence to local education regulations , data protection laws, and school policies.
Develop and implement policies, systems, and processes to enhance productivity, compliance, and service quality.
Identify and implement technology solutions to modernize operations as well as regularly assess departmental performance through KPIs and feedback loops.
Lead, mentor, and evaluate administrative staff across multiple departments.
Work closely with cross-departmental teams for operational functions such as managing vendors, overseeing budget and payments, supporting students' enrollment and examinations, maintaining campus cleanliness and safety standards, handling all kinds of stakeholders' communications, as well as organizing extracurricular activities.
Requirements
Bachelor’s Degree or Master's Degree in a relevant field is preferred.
Candidates with experience in school administration, particularly in operational management, team leadership, and budget planning, will have an added advantage.
Strong solution-oriented and service-oriented mindset with the ability to lead and manage cross-functional teams.
Proficient in English, Malay and Chinese is preferred.
Familiar with the use of Advanced MS Office/Google Suite, as well as school MIS such as ISAMS, PowerSchool or similar platforms.