Company Overview
Our client is an established manufacturing company in Pasir Gudang, Johor. They are looking for a hands-on and experienced IT Manager / Assistant Manager to oversee and manage IT operations in a manufacturing environment. This role is responsible for ensuring reliable system performance, network stability, and data security while supporting business operations and driving IT improvements.
Key Responsibilities
Oversee overall IT operations, including infrastructure, systems, networking, and cybersecurity.
Implement, maintain, and troubleshoot IT systems to ensure smooth and efficient operations.
Provide end-user support while ensuring minimal system downtime and high system availability.
Manage IT infrastructure including internet connectivity, network devices, and firewalls to ensure optimal performance.
Perform system updates, backups, maintenance, and routine housekeeping activities.
Set up desktops, laptops, and related IT equipment, and provide technical support to users.
Liaise with vendors, suppliers, and distributors on IT-related procurement, system support, and service delivery.
Monitor and track IT assets, including hardware movement and software license compliance.
Support the implementation of IT projects and carry out IT-related administrative and reporting tasks.
Maintain and support CCTV systems and door access control systems.
Ensure compliance and support implementation of Food Safety Systems (e.g., HACCP, GMP, FSSC 22000, BRC, IFS, HALAL).
Perform any other duties as assigned by management.
Job Requirements
Bachelor’s Degree in Information Technology, Computer Science, or a related field.
Minimum 5–8 years of relevant IT experience, preferably in a manufacturing environment.
Strong knowledge of IT infrastructure, networking, cybersecurity, and system administration.
Hands-on experience in troubleshooting hardware, software, and network issues.
Familiarity with firewall management, backup systems, and IT security practices.
Experience in vendor management and IT procurement processes.
Knowledge of CCTV, access control systems, and basic facility-related IT systems is an advantage.
Exposure to food safety system requirements (HACCP, GMP, etc.) is a plus.
Strong problem-solving, analytical, and organizational skills.
Able to work independently with strong sense of responsibility and urgency.
Good communication skills and ability to support users at all levels.
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