JOB RESPONSIBILITIES
Supervises operations team of 10+ colleagues.
Manage and monitor team performance and take responsibility for developing, coaching, managing and motivating team members, identifying technology training and developmental needs for yourself and the team on an on-going basis to achieve the appropriate technical standards.
Ensures accuracy, quality, and timeliness of the team's goals and objectives.
Managing team resources, workflow and production processes to individual and team volume, quality, and cost targets.
Manage and maintain all aspects of Editorial quality, ensuring abstracting editorial policies and conventions are defined and adhered to.
Assigns and delegates work to staff and provides appropriate training.
Will participate in hiring process, shortlist skilled & stable resources for the respective team.
Responsible for meeting assigned schedules and targets.
Participates in performance management process for direct reports.
Builds, and maintains relationships with internal stakeholders
Work towards increasing the employee engagement
Encourage staff to take up initiatives that will help improve the overall process efficiency or process quality or will reduce effort in various stages
Lead the team to continuously drive the improvement on data quality and efficiency
Promote personal safety and taking reasonable care at work, by carrying out the requirements of the law or following recognised codes of practice provided or advised by management to ensure safe working practices.
Undertake any other reasonable duties as requested by your line manager/director on a permanent or temporary basis.
JOB REQUIREMENTS
At least Bachelor’s degree. Relevant Science or Engineering degree or equivalent.
Prior experience in managing group of people in a team environment is preferable.
Previous experience in quality control is preferable.
Detail-oriented with strong analytical and problem solving skills