JOB RESPONSIBILITIES
Review data and other information relevant to billings and cash app.
Conduct matching of scanned receipts and receipt slips from Affiliates and generate receipt reports.
Resolve billings and any AR exceptions with field personnel within the given time frame. Answer customer queries and initiate correspondence to resolve disputes/issues as appropriate.
Extract daily giro /remittance from the bank statement.
Record cheque payment /giro/remittance and distribute to cashier /finance analyst.
Under payment distribution: receive request from local office cashier via email or telephone, perform research in system, contact customers via email / telephone if necessary.
Cash Application (receipting): create receipts according to customer payment, extract final report on the receipts and perform closing for the day and attend to incoming receipts and address receipt error if any and classify it accordingly, resolve receipt errors within the month by matching the amount with customer account.
Respond to customer request to increase credit limit.
Ensure customers record of payment to consider for credit limit increase
Compile customer payment records and consistent evidence of good record history to request for CFO approval.
Attend to assigned debit notes in ticketing system & ensure all debits noted are attended and completed within SLA.
Involve in continuous improvement of processes within AR.
JOB REQUIREMENTS
Minimum of Bachelor Degree (open to any field)
Prefer candidates below 2 years of working experience in the related field.
Fresh graduates are encouraged to apply.
Must be able to speak, read and write in Japanese and English.
Must be willing to work in Petaling Jaya.