Connecting...

JAPANESE SPEAKING IT TECHNICAL SUPPORT [YL3512-06]

役職名: JAPANESE SPEAKING IT TECHNICAL SUPPORT [YL3512-06]
雇用形態: 正社員
職種: IT
給与: LANGUAGE ALLOWANCE
求人番号: en-49287
募集番号: 46293
担当者: Yuki.Lim
お問い合わせ先: Yuki.Lim@jac-recruitment.com
求人情報掲載日: 2021/07/05 15:10

JOB RESPONSIBILITIES

  • Provide first level and desktop support for APAC region.

  • Ability to provide on-site and remote support.

  • Maintain and support key infrastructure systems including on-site hardware, conference room technology, Office 365, Exchange, and other applicable systems, services, and applications.

  • Respond promptly and effectively, prioritize requests for technical support via ServiceNow.

  • Resolve IT cases on a timely manner adhering to SLA agreed upon.

  • Familiar with incident management and change process.

  • Collaborate and work closely with stake holders and to focus on IT improvements and solutions.

JOB REQUIREMENTS

  • Bachelor's Degree in IT related field.

  • Fresh graduates are encouraged to apply.

  • Candidate with 1 - 3 years’ experience in a similar role.