JOB RESPONSIBILITIES
Grow & Drive Business
Delivering sales, profit, and key performance outcomes across multiple international markets, ensuring alignment with global commercial objectives.
Localize global strategies (pricing, assortment, promotional cadence) for execution across diverse regions and franchise partners.
Conduct ongoing business assessments with franchise collaborators in different countries, identifying risks, opportunities, and required interventions.
Leverage consumer insights and market trends from varied global markets to shape commercial plans that drive revenue.
Provide continuous intelligence on regional consumer behaviors, competitive landscapes, and cultural nuances to inform global strategy.
Operational & Commercial Excellence
Ensure flawless execution of merchandising, seasonal campaigns, and customer experience across international markets and channels.
Lead the Retail Operations Manager to elevate franchise field/store leadership capability across countries and regions.
Support new store openings and major initiatives throughout multiple global markets, ensuring consistency with global standards while adapting to local needs.
Safeguard a seamless customer journey across all BBW channels, including international digital platforms, shop-in-shops, and marketplaces
Partner Relationships
Serve as the primary commercial contact for multiple franchise partners operating in different countries, fostering strong, trust-based relationships.
Build and maintain collaborative partnerships through structured communication and joint business reviews across regions.
Cascade global priorities and initiatives across a geographically dispersed portfolio of markets
Financial Management
Oversee consolidated commercial performance (sales, margin, store efficiency) across multiple geographies, ensuring accurate global forecasting and budgeting.
Deliver precise market forecasts, budgets, and financial submissions in partnership with MP+A and international franchise partners.
Talent & Team LeadershipManage and develop a team of Retail Operations Managers in-market, providing direction, mentoring, and performance feedback. • Lead and mentor in-market teams and collaborate with franchise leadership across regions and time zones, influencing recruitment and succession planning globally.
Build high performing, engaged teams that uphold brand values and deliver consistent customer experiences across international markets.
JOB REQUIREMENTS
10+ years of commercial leadership experience in international retail, personal care, or consumer goods.
Demonstrates competence in managing P&L, forecasting, and monitoring critical metrics.
Experience in franchise, licensing, or partner-led business models.
Ability to apply consumer insights to drive revenue and optimize execution.
Demonstrated success working cross-functionally, particularly with MP+A, supply chain, and marketing teams.
Strong leadership skills with experience managing remote and in-market teams.
Excellent communication, negotiation, and cross-cultural collaboration skills.
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