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ACCOUNT MANAGER

Job Title: ACCOUNT MANAGER
Contract Type: Permanent
Location: Malaysia
Specialisation:
Industry: Information Technology
Salary: 6000.00 - 7500.00
Job Reference: 43605
Contact Details: Shanny Lim
Contact Email: Shanny.Lim@jac-recruitment.com
Published: 18 days ago
JOB RESPONSIBILITIES
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed
JOB REQUIREMENTS
  • 3+ years of account management experience in IT sales, preferable in FSI industry
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills