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ARABIC SPEAKING KEY ACCOUNT SPECIALIST [SY2411-48]

Job title: ARABIC SPEAKING KEY ACCOUNT SPECIALIST [SY2411-48]
Contract type: Permanent
Location: Malaysia
Specialisation:
Industry: Banking & Financial Services
Salary: RM8,400 - RM12,400
Start date: 21 Apr 2021
Job Reference: 45894
Contact details: Syamil Ramli
Contact email: syamil.ramli@jac-recruitment.com
Job published: 15 days ago

JOB RESPONSIBILITIES

  • Be the primary point of contact between the respective customers and the company;
    Be able to respond and resolve customer issues out of working hour.
  • Develop a deep understanding of their respective markets, competitive analysis and clients activities.
  • Assist Key Account Manager to formulate market development strategies for growth.
  • Build a pipeline of new potential partners.
  • Ensure compliance and adherence of the business, regulatory and brand guidelines.
  • Manage existing customer relationships and coordinate issue resolution, and participate in related industry and partner events.
  • Partners and/or premiers accounts Acquisition/Onboarding.
  • Guidance responsible clients to align with company commercial strategies.
  • Building clients relationship and retention.
  • Customer Profiling - Key Accounts Reports.
  • Partners and/or premiers accounts compliance management.
  • Social - Forum/Channel participation.
  • Other clients portfolio related activities as required.

JOB REQUIREMENTS

  • Bachelor degree in Business, Finance, Economics,(preferred Engineering, Computer Science or Mathematics with MBA).
  • Minimum 2 years of experience in B2B or B2C Key Accounts/ Business Development/Sales function.
  • Fast and eager to learn.
  • Excellent communication skills both verbal and written in Arabic and English.
  • Track record of achieving and exceeding targets.
    Have excellent organizational and analytical skills (including attention to detail).
  • Has intermediate skills in using MS Office applications (Word, PowerPoint and Excel).