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SUPPLY CHAIN TRANSFORMATION PROMOTION LEADER

Job Title: SUPPLY CHAIN TRANSFORMATION PROMOTION LEADER
Contract Type: Permanent
Location: Malaysia
Specialisation:
Industry: Information Technology
Salary: 8000.00 - 10000.00
Job Reference: 43885
Contact Details: Grace.Lee
Contact Email: grace.lee@jac-recruitment.com
Published: about 17 hours ago

Client System Administrator roles

SUMMARY:

The primary focus for this position is to be a member of a high functioning Digital Workplace Solutions services team, a part of Digital Business Services.

YOUR ROLE:

Install, manage and support a global enterprise client infrastructure based on Windows OS

Install, manage and support a Microsoft Defender services

Provide professional operation and support (troubleshooting and problem solving) for server infrastructure

Work on incidents, service- and change requests in central ticketing tool (Service Now)

Support planning and implementing of changes/projects/upgrades

Coordinate with application operation teams on planning and execution of rocesses and updates within the area of responsibility

Cooperate with other infrastructure support teams like AD/Messaging, Network and Servers

Develop regular technical documentations such as knowledge base articles, Service Now scripts and templates, statement of work, technical standard operational procedures (SOP), cookbooks, runbooks. Those documents will afterwards be captured as part of the Company’s repository and share among the entire IT community

Document examples:
- PowerShell scripts, Jscript, VBS, Bash/shell scripts, Python, Perl
- Technical diagrams, software implementation guides, Standard Operations Procedures, ITIL processes, technical documentations, how-to scripts, change design

 

REQUIREMENTS:

3 - 5 years of practical experience in client system management and handling and application deployment as well as solid overall IT knowledge;

Subject expert in Windows Windows 10 and Office 2016;

Experience with Microsoft 365, Office 365 would be a plus;

Proven Experience in client management and application deployment;

Proven Experience in antivirus management;

Active Directory and firewall knowledge; and analytical and networking background is required;

Independent analysis and resolving incidents;

Be passionate and show initiative;

Very good English language skills (written and spoken).

 

Any of the below would be an asset:

MCSE Certifications;

InTune / SCCM client management suite;

Microsoft Defender or similar enterprise security suite;

Microsoft technologies: Direct Access, Bitlocker, Security Essentials, Defender; Installer;

Experience with Client Environment Governance including OS, Client Applications;

Familiarity with SOX control process