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CUSTOMER PRODUCTION SUPPORT ENGINEER

Job Title: CUSTOMER PRODUCTION SUPPORT ENGINEER
Contract Type: Permanent
Location: South - Malacca
Specialisation:
Industry: Manufacturing
Job Reference: 43038
Contact Details: Christine Chia
Contact Email: christine.chia@jac-recruitment.com
Published: 2 months ago

JOB RESPONSIBILITIES

  • Develops characterization and production test programs to solve customers' test problems; network problems; collect data and analyze problems.
  • Creates and implements support plan in conjunction with cross-functional groups, including customers' maintenance team, to reduce equipment downtime and maintenance cost.
  • Works with customer to understand and improve test processes.
  • Acts as the liaison between factory and customer.
  • Provides formal and on the job training to customers.
  • Escalates service problem and takes ownership of the problem until it is resolved.

JOB REQUIREMENTS

  • Degree in Electronics/Electrical Engineering.
  • 2-3 years test/product engineering experience in IC component testing preferred.
  • Strong team player with good interpersonal and problem solving skills.
  • Willing to travel.
  • Knowledge of "C" or Visual Basic programming and UNIX and/or Windows. Handler and prober interface experience.