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CUSTOMER SERVICE AND SHIPPING COORDINATOR

Job Title: CUSTOMER SERVICE AND SHIPPING COORDINATOR
Contract Type: Permanent
Location: South - Johor Bahru
Industry:
Salary: RM3,500 -5,500
Start Date: 11 Sep 2019
Reference: en-43549
Contact Name: Maizatul Akmal
Contact Email: maizatul.akmal@jac-recruitment.com
Job Published: October 24, 2019 16:33

Job Description

RESPONSIBILITIES

Responsible for defined customers with the regions ASEAN and Oceania.

Receive, create and confirm all sales orders and secure proper shipment planning

Coordinate with planning department shipments 

Responsible for the contact with forwarders and authorities on order/shipping documents

Responsible for all shipments out of Palsgaard Malaysia

Handling of certificates, documents and shipping documents. This also includes certificates/documents from official agencies.

Handle customer specific labels.

Claim handling

Maintain Customer Service relevant masterdata

Participate in ensuring that customer service team in Malaysia and Denmark work close together as one team.

Assist Senior Customer Service coordinator with various tasks