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CUSTOMER SERVICE EXECUTIVE [CC2431-38]

Job title: CUSTOMER SERVICE EXECUTIVE [CC2431-38]
Contract type: Permanent
Location: Kedah
Specialisation:
Salary: RM42,000 - RM42,000
Start date: 24-09-2021
Reference: PR/145886
Contact details: Christine Chia
Contact email: christine.chia@jac-recruitment.com
Job published: August 23, 2021 11:30

JOB RESPONSIBILITIES:

  • Anchor between customer, sales & interdepartmental in whole supply chain team
  • Ensure order send to Share Service timely, OA issued to customer are accurate & within our KPI timeline
  • Ensure to issue pick list, Invoice, CN (when Necessary) on time & write off
  • Ensure customer delivery date are accurately maintain in system anytime & Ensure on time delivery, ship and bill on time
  • Follow up promptly open order (future delivery) with procurement or division for SD, provide root caused on all failed delivery
  • Follow up on PO revision from customer and re-educate customer on E-tops ordering

JOB REQUIREMENTS:

  • Diploma in Business Studies.
  • Minimum 4 years experience in relevant experience.
  • Strong communication skill and good interpersonal skills.
  • Own car.