A global leader in advanced materials solutions, partnering with high-technology industries to deliver innovative products for next-generation applications, is seeking a driven and customer-focused Applications Engineer. In this role, you will act as a strategic technical partner to both customers and internal teams, supporting product development, qualification, and cost optimization initiatives while resolving technical challenges and conducting failure analysis. You will play a key role in translating customer requirements into actionable engineering solutions, ensuring high-quality outcomes and building strong, long-term relationships. As a vital link between customers, sales, engineering, and operations, you will help bring the voice of the customer into the organization while contributing to business growth and continuous innovation.
Key Responsibilities
Collaborate directly with customers and cross-functional teams (product management, R&D, and market leaders) to identify needs and develop tailored product and process solutions, including defining critical-to-quality (CTQ) attributes.
Build and maintain strong relationships with key customer stakeholders and industry contacts through proactive engagement and frequent on-site support.
Provide hands-on engineering support to diagnose and resolve design challenges, identify optimization opportunities, and improve product performance.
Contribute to market insights, product strategy, and roadmap development, supporting execution of strategic initiatives.
Serve as the technical interface between customers and internal teams, ensuring accurate communication of requirements for engineering, manufacturing, and quality.
Manage and monitor technical quality issues, coordinating with internal quality teams to implement corrective actions through to resolution.
Represent the organization at customer sites, industry events, and trade shows to strengthen brand presence and technical credibility.
Handle multiple projects simultaneously while maintaining high attention to detail and meeting deadlines.
Key Requirements
Bachelor’s degree in Materials Engineering, Metallurgy, or a related technical discipline.
Minimum 5 years of experience in a customer-facing technical role, ideally supporting sales and driving revenue growth.
Demonstrated ability to collaborate with commercial teams to identify opportunities, expand accounts, and achieve business targets.
Strong technical knowledge of materials science and manufacturing processes; experience in PVD and CVD technologies is highly desirable.
Prior exposure to the semiconductor industry is an advantage.
Solid background in materials engineering/metallurgy with strong analytical and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to engage effectively at all levels internally and externally.
Proactive, outgoing, and relationship-driven personality with a passion for customer engagement.
Ability to work cross-functionally across engineering, sales, operations, and quality teams in a global environment.
Willingness to travel extensively (approximately 50–75%) to support customer needs.
Self-motivated, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.