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E-COMMERCE SPECIALIST [EL2412-07]

Job title: E-COMMERCE SPECIALIST [EL2412-07]
Contract type: Permanent
Location: Perlis
Specialisation:
Salary: RM6,000 - RM8,000
Start date: 28-09-2021
Reference: PR/145796
Contact details: Evon Lai
Contact email: Evon.Lai@jac-recruitment.com
Job published: August 24, 2021 17:51

JOB RESPONSIBILITIES

  • To be the Key PIC for company store in Lazada / Shopee including but not limited to:
  1. Plan, execution and review the operations.
  2. Advertising & Promotion controlling.
  3. Improve company store Lazada / Shopee P&L.
  4. Responsible to achieve Sales forecast.
  5. Expand company store Lazada / Shopee business in line with company’s direction.
  6. Enter Shopee business. To manage setup and follow-up about necessary requirements such as Customer Service, Logistic, Finance, legal and etc.
  7. Improve company store Lazada / Shopee customer experience.
  8. Handle company store Lazada / Shopee maintenance such as product, price, homepage and etc.
  • Follow up company store Lazada / Shopee Visual Creation.
  • Follow up company store Lazada / Shopee Account Receiving (AR) dispute cases.
  • Handle customer issues from company store Lazada / Shopee.
  • In charge of the reports about company store Lazada / Shopee for business review meetings.
  • Handle monthly forecast.
  • Negotiate business opportunity with company store Lazada / Shopee.
  • Build strong business relationship with Lazada / Shopee to improve company sales in both platforms.
  • Build strong relations with internal department especially from marketing & supportive department. Ensure all direction execute perfectly in company store Lazada / Shopee.
  • Strong connection to sync Digital Marketing activities with E-Commerce.
  • Plan seamless customer journey from viewers to potential customer.
  • New E-Commerce platform enhancement from time to time.

JOB REQUIREMENTS

  • Minimum of 5 years E-commerce experience
  • Passionate & knowledge on consumer electronic industry will be an added advantage.
  • Creative and sensitive with market trend.
  • Ability to transform ideas into execution, capable to lead the execution with gather the relevant parties from all levels of people.
  • Enjoys working under fast paced environment.
  • Good standards of following up & problem-solving skills.
  • Excellent communicator in both oral and written.
  • Comfortable with spreadsheets, system usages and PowerPoint reports.