We are looking for a hands-on Product Specialist to drive the sales and awareness of Power Tool Accessories. You will be the product expert who supports our client sales team, trains dealers, and works directly with customers on site. This role is 60% field work and 40% office work. Perfect for someone who enjoys talking to people, doing demos and solving technical problems.
Job Responsibilities: -
Work closely with the Business Development team to support Accessories proposal activities at customer sites
Conduct on site demonstrations and clearly explain the usage, features and benefits of Accessories
Gather customer feedback and analyze market needs such as pricing, features and specifications
Identify operational challenges at job sites and propose Accessories based solutions
Collaborate with the Sales team to promote Accessories to dealers. Independent visits may be required when needed
Conduct Accessories product training for dealer staff to strengthen product knowledge and sales capability
Explain Accessories features and applications to deepen understanding
Monitor Accessories features and applications to deepen understanding
Monitor Accessories display conditions in stores and recommend improvements
Customize proposals based on each dealer needs, such as volume-based recommendations for high demand items
Plan and implement Accessories promotions based on market research and seasonal trends
Increase brand visibility through seminars, exhibitions and roadshows
Analyze promotion effectiveness and reflect insights in future strategies
Conduct internal and external Accessories training to enhance product understanding among Sales staff and dealer personnel
Develop success stories and demo materials and demo materials to improve understanding and identify new opportunities
Set and review KPIs such as Accessories sales growth, training session conducted and adoption rate
Measure promotion impact and market share growth and share best practices internally
Develop category-based Accessories packages such as for woodworking, metal processing and concreate applications
Analyze site visit data to expand high demand Accessories product lines
Perform any ad hoc assignments as directed by the immediate superior
Job Requirements:
Candidate must possess a minimum Diploma in any related field
Good computer literacy with proficiency in Microsoft Word and Excel, as well as experience in administrative and analytical tasks
Willing to travel as required for business purposes
Strong communication and presentation skills
Analytical mindset with the ability to develop tailored solutions
Experience in the power tools industry, with sound knowledge of power tool accessories
Experience in sales, dealer visits, product training or the promotion of technical products
Required language: English, Bahasa Malaysia and Chinese (Added Advantage)
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