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HEAD OF MANAGED INFRASTRUCTURE (DN1511-23)

Job title: HEAD OF MANAGED INFRASTRUCTURE (DN1511-23)
Contract type: Permanent
Location: Malaysia
Specialisation:
Industry: Information Technology
Start date: 18 May 2021
Job Reference: 46034
Contact details: Daniel DSNg
Contact email: daniel.dsng@jac-recruitment.com
Job published: 27 days ago

Responsibilities:

  • Plans, directs and coordinates global and local opportunities incorporating interrelated complex, high- risk projects and the acquisition and development of new business to an operational account stage. 
  • Manages projects impacting multiple business units and requiring partnering with thirdparty suppliers/vendors.
  • Works with sales, consulting and account management on preparation of proposals, bids, contracts, estimates and schedules.
  • Leads matrixed teams to develop master plans that model project commitments and timing.
  • Analyzes current customer and supplier/vendor situation to develop business plans and delivery strategies. 
  • Determines, monitors and reviews costs, operational budgets, schedules and staffing requirements for cross-functional programme teams. 
  • Analyzes the effects of programmes on various operating and support areas such as Information Processing/Data Centers, assembly and manufacturing to determine the most practical and cost effective method to obtain the required resources. 
  • Identifies and assembles the appropriate blend of talent and additional resources to meet project/business need and requirements.
  • Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements. 
  • Ensures adherence to legally binding requirements and customer long-term strategic goals. 
  • Controls project requirements, scope and change management issues.
  • Reports status and progress against plans to customer and third- party management. 
  • Establishes appropriate metrics for measuring key project criteria.
  • Conceptualizes and proposes new and add-on opportunities for the customer and organisation. 
  • Provides guidance in strategic planning to project team and/or customer's team. 
  • Responsible for preparing incoming management for transition from implementation to business operating stage.

Requirements:

  • Bachelor degree in Computer Science / Engineering or related fields 
  • At least 15 years’ experience in service & support or related fields 
  • Good command in English