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JAPANESE SPEAKING CUSTOMER QUALITY ENGINEER

Job Title: JAPANESE SPEAKING CUSTOMER QUALITY ENGINEER
Contract Type: Permanent
Location: Central - Selangor
Specialisation:
Industry: Manufacturing
Job Reference: 43764
Contact Details: Afri.Shafrulniiza
Contact Email: afri.shafrulniiza@jac-recruitment.com
Published: 11 days ago

Job function:

  • Communicate quality issues to customer as needed and analyze root cause and appropriate corrective and preventive actions for product failures at our production.
  • Solving complex quality problems in creative and effective ways.
  • Report 8D for quality issues to customer and feedback to our team.
  • Work with manufacturing sites to implement and maintain product conformance and compliance requirements for new and existing products and to drive continues improvement.
  • Directs workers in quality assurance inspection and support IQC and OQC.
  • Identify the root cause of failure mode by primary analysis at customer manufacturing site and feedback to our team.
  • Participate in supplier audits, evaluate supplier’s quality inspection procedure and supplier quality performance monitoring and reviews.
  • Improve efficiency via KPI metrics optimization and monitoring product quality performance.
  • Improve quality management system continuously based on PDCA cycle.

Job Requirement:

  • Experienced in “Electronics component industry”. Especially, “Display device industry” or “Mobile phone industry’.
  • Experienced in analysis of product defects related to electronics components and make report to customer.
  • Have basic knowledge about Quality control/Quality assurance (eg: ISO 9001).
  • English is a must. +Japanese and/or Chinese is the best.
    Experienced in working with oversea company (Japanese, Chinese and else).
  • Demonstrate problem solving skills driving multifunctional teams consisting of design through manufacturing.
  • Flexible for overtime working in urgent case.
  • Familiar with using office software (e-mail, Word, Excel, Ppt.)