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JAPANESE SPEAKING CUSTOMER SERVICE ADVISOR

Job Title: JAPANESE SPEAKING CUSTOMER SERVICE ADVISOR
Contract Type: Permanent
Location: North - Penang
Specialisation:
Industry: Others
Salary: 5000.00 - 8500.00
Job Reference: 43224
Contact Details: Yuki.Lim
Contact Email: Yuki.Lim@jac-recruitment.com
Published: about 2 months ago

Job Description

  • Responding customers’ requests, manage complaints, and provide general information to customers via phone, email, chat or etc.
  • Identify and escalate priority issues through proper channels when necessary.
  • To work with other team members in identifying better ways in providing better customer support.
  • Assist on a worldwide online payment system.

Qualification Requirements

  • Degree or Diploma (Min) in any field.
  • Japanese level (business communication) fluency is required
  • Computer literate – good understanding of Microsoft Windows and Microsoft Office.
  • Call centre experience will be added advantage.
  • Japanese written and verbal communication skills.