Contract type: Permanent
Location: Central - Selangor
Industry: Banking & Financial Services
Salary: RM5,000 - RM 8,500 (not including language allowances)
Start date: 03 May 2021
Job Reference: 45970
Contact details: Ailina Khalid
Contact email:
Contact-phone: +60 3 2202 1000
Job published: 3 days ago


  • Support team members on various processes in P2P
  • Be seen as a “go-to” SME information resource for other team members on all aspects of the Invoicing process.
  • Own the Invoicing Process for P2P
  • Review key metrics and communicate to managers to ensure KPIs are being met.
  • Support training of new team members
  • Manage, govern, and complete all daily tasks identified as part of the Invoicing process
  • Lead the update of all relevant documentation.
  • Be point of contact in GBS for global P2P projects
  • Work with Global Process Owner and Project Delivery Coordinator for P2P and other Zones, to support P2P global projects
  • Liaise with management team to ensure projects are aligned with GBS P2P vision
  • Review documentation associated with new global processes
  • Accounting Quality Reviews (e.g., sample audits)
  • Perform quality reviews, root cause analysis, and resolve issues
  • Deliver training as needed
  • Build Strong Working Relationships with: Local Controllers and accountants for assigned affiliates
  • Other GBS functions: GA, O2C, etc.
  • Create, Promote and Maintain Operational Excellence
  • Cross Tower Interactions Owner
  • Work with other Towers / Departments to ensure that the required information is flowing in a timely fashion and adding value to the affiliates
  • Identify key risk areas of concern within the other towers and ensure that management are aware
  • Highlight and implement areas of improvement in the process
  • Demonstrate flexibility in providing coverage and/or availability for scheduling adjustments for unexpected absences, events, or meeting volume variances.
  • Providing training to the business areas that support the processes. e.g., basic required training, or to improve efficiency of the processes
  • Understand and follow all compliance policies, laws, regulations, and The Red Book.
  • Ensure adherence to all document retention requirements in line with Company's Global Record Retention Schedule and any applicable local legal requirements, including filing, storing, archiving, and destroying documents at the end of the record retention period
  • Ensure all Sox and Operational controls are completed and followed to level required and within agreed timeframe.
  • Integrate compliance into daily activities and comply with any corrective actions.
  • Cooperate with investigations, monitoring and audits.


  • At least 3 years SSC/GBS P2P experience (AP Functions)
  • Business/ Accounting qualification
  • General business/functional knowledge
  • Strong interpersonal, written, and oral communication skills
  • Strong analytical skills
  • Advanced research and issues resolution skills
  • Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.
  • Able to work under pressure, juggling short deadlines, multiple priorities, and concern for maintaining standards.
  • Good time management skills.
  • Compliance and controls experience
  • Advanced proficiency in using Microsoft Office software (Excel, Word, etc.), SAP, Ariba