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KOREAN SPEAKING INSIDE SALES [NZ3322-02]

Job title: KOREAN SPEAKING INSIDE SALES [NZ3322-02]
Contract type: Permanent
Location: Petaling Jaya
Specialisation:
Salary: RM7,000 - RM8,000
Start date: 19-10-2021
Reference: PR/146269
Contact details: Niza Zainal Abidin
Contact email: niza.zainal@jac-recruitment.com
Job published: September 30, 2021 11:20

JOB RESPONSIBILITIES

  • Manage assigned Accounts.
  • Customer qualification and platforming.
  • Research contact and identify/plan key initiatives.
  • Be the Single Point of Contact for the assigned accounts.
  • Develop and maintain relationship with customer.
  • Answer customer questions and educate on all the services report on sale and margin of accounts.
  • Build and manage FS Opportunity Pipeline.
  • Analyse & qualify opportunities in BFO.
  • Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.
  • Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads.
  • Develop cross-selling between Line of Businesses service offer.
  • Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country.
  • Quote and close the deal for standard services offer.
  • Coordinate with all the FS teams and product teams if needed, to satisfy service opportunities.
  • Keep up to date the data of Installed Base of the customers.
  • Document all records of customer history in BFO.
  • Respond on-time and on-quality to On-demand requests from the customers

JOB REQUIREMENTS

  • Education: Bachelor's/College Degree in Electrical / Electronics / Computer / Mechanical Engineering or equivalent.
  • Experience: 2 years IS/ Field Service Representative/ Customer Care
  • Soft skills: sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice is clear & understandable/ engaging & enthusiastic.
  • Language skills: Proficient in Korean Language skills. Require interacting with Korean customers on regular basis
  • Learning agility.
  • Strong attention to detail and accuracy.
  • Good interpersonal skill; approaching, active listening, problem solving and pro-active.
  • WFH until further notice.
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