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JAPANESE SPEAKING TECHNICAL ANALYST ASSISTANT MANAGER

Job Title: JAPANESE SPEAKING TECHNICAL ANALYST ASSISTANT MANAGER
Contract Type: Permanent
Location: North - Penang
Specialisation:
Industry: Call Centres & Customer Service
Job Reference: 44167
Contact Details: Yuki.Lim
Contact Email: Yuki.Lim@jac-recruitment.com
Published: 12 days ago

Responsibilities:

·         Own and be responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget.

·         Gather requirements to develop detailed project plans and project estimations to task level.

·         Serve as an interface with internal stakeholders and external clients on project planning and management.

·         Work with the team to develop workflows and creative architecture by developing an understanding of the client’s business, their needs, expectations and requirements.

·         Monitor and track progress of projects and stay on top of the projects to ensure smooth executions.

·         Manage and coordinate project deliverables, ensuring their quality management.

·         Ability to work with offshore digital development team in APAC, India and Philippines.

·         Plan and manage innovative digital projects. Align with Corporate IT on technology risk management, IT security, quality and project management.

·         Manage multiple national and regional initiatives working closely with many leaders and different departments within the organization.

·         Structure complicated problems, develop hypothesis, mine data and deliver sound recommendations based on a strong understanding of operational data and interviews with functional departments.

·         Support company’s annual revenue and profitability goals through hands-on approach requiring extensive teamwork, time management, understanding of sales cycles, revenue delivered and initiative to drive revenue.

Requirements:

·         At least 5 years of relevant business experience of Technology or Digital Project

·         Experience using Microsoft Project, Microsoft Visio and Microsoft Office

·         Certified in White Belt, Yellow Belt and Green Belt Six Sigma is added advantage.

·         Excellent Management of Japanese and English is a MUST