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JAPANESE SPEAKING TECHNICAL SUPPORT ENGINEER [YL3512-16]

Job title: JAPANESE SPEAKING TECHNICAL SUPPORT ENGINEER [YL3512-16]
Contract type: Permanent
Location: Penang, Provinsi Nusa Tenggara Timur
Specialisation:
Salary: RM3,500 - RM5,500
Start date: 28-09-2021
Reference: PR/145977
Contact details: Yuki Lim
Contact email: Yuki.Lim@jac-recruitment.com
Job published: August 23, 2021 09:40

JOB RESPONSIBILITIES:

  • Respond to and anticipate technical needs to help maintain or accelerate our customers’ development schedule, building customer loyalty and gaining a reputation as trusted technical partners.
  • Collaborate with the R&D and manufacturing team co-located in the same site to provide best-in-class technical support to customers.
  •  Assist customers in solving engineering/ scientific challenges by solving technical issues
  • Provide effortless technical support via digital channel
  • Accelerate customers’ business by fostering team proficiency of company products within customer organization
  •  Advocates for the customer experience within the company
  • Continuously lead peers as company products, platform and systems by acquiring in-depth technical expertise

JOB REQUIREMENTS:

  • Bachelor’s degree in Electrical Engineering or Computer Science
  • Experience in LabVIEW is preferred
  • Experience in conduct training to customer will be added advantage