Contract type: Permanent
Location: Federal Territories - Kuala Lumpur
Industry: Banking & Financial Services
Salary: 8000.00 - 10000.00
Start date: 21 Apr 2020
Job Reference: 44419
Contact details: Mandy Lo
Contact email:
Job published: 4 days ago

Job Responsibilities

  • Leading resolution of inquires in the ticketing system called Service Now. 
  • Lead contact between the Business Process Outsourcing delivery team and the Finance organization
  • Monitor and follow-up inquires related to OTC & PTP processes proactively and escalate timely to applicable parties for swift resolution
  • Manage invoice registration team and payment processes
  • Overall responsible for implementation of efficient accounting procedures within the region
  • Identify and lead improvements within PTP/OTC areas as below (but not limited to)
    • Lead implementation of digital solutions e.g. Self-billing invoicing, E-invoicing and any other digital solutions o Streamlining PTP/OTC processes to be able to have paper-less environment across Group entities in Asia Pacific o Harmonization of PTP/OTC processes with global guidelines. 
    • Reducing Non-PO flow by collaborating with internal and external stakeholders o Improvement of GR/IR clearance within PTP process
    • Implementation of SAP Credit Management Tool to monitor customer credit & limits o Leading the team responsible for processing of invoices, deductions, returns, and discounts
    • Investigations relating to applying and allocating incoming payments
    • Analysis of overdue invoices and performing dunning to have smooth turnover of working capital
    • Management of customer Inquiries & reclamations.
    • Approving invoice payment proposals.
    • PTP and OTC period end activities. o Measure, analyse and improve KPIs for PTP and OTC processes
  • Provide top class advices & guidelines to the organisation
  • Lead Book Closing processes and ensure timely reporting of financials within PTP and OTC
  • Deliver high quality services to entities
  • Complex analysis

Job Requirements

  • Minimum Degree in Accounting or equivalent.
  • At least 3 years of working experience in AP/ AR related field.
  • Native speaking of Korean and good English skill.
  • At least 1 year of leading experience is required.
  • Able to work under minimal supervision.
  • Good coordination skill as this role is required to manage stakeholders.