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KOREAN SPEAKING COLLECTIONS ANALYST [AK]

Job title: KOREAN SPEAKING COLLECTIONS ANALYST [AK]
Contract type: Permanent
Location: Central - Selangor
Specialisation:
Industry: Banking & Financial Services
Salary: RM4,000 - RM8,000 [Depending on years of experience]
Start date: 20 Apr 2021
Job Reference: 45888
Contact details: Ailina Khalid
Contact email: Ailina.Khalid@jac-recruitment.com
Contact-phone: +60 3 2202 1000
Job published: 16 days ago

JOB RESPONSIBILITIES

  • Responsible for the cash collection of a designated customer portfolio using dedicated software/systems.
  • Activities include contacting the customer by e-mail and phone to secure payment and resolve billing disputes in a manner that is fair and timely.
  • You will also maximize receivable recoveries as well as providing professional and attentive service that preserves the ongoing relationship with each customer.
  • Responsible for problem solving any customer issues with the customer while ascertaining the nature and reason behind the payment concerns or disputes.
  • Escalate problems or concerns to supervisor in order to secure approval for any non-routine concerns/solutions.
  • Works and assists all Team members whenever necessary or relevant to insure maximum cash flow, minimum risk and customer satisfaction.
  • Ability to understand and meet monthly goals and targets as set by Management.

JOB REQUIREMENTS

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.
  • Required language(s): Bahasa Malaysia, Korean, English
  • At least 2 year(s) of working experience in the related field is required for this position and/or fresh graduates are encouraged to apply.
  • Applicants must be willing to work in Petaling Jaya.
  • Preferably Junior Executives specializing in Finance - General/Cost Accounting or equivalent.