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KOREAN SPEAKING RETAIL ACCOUNT MANAGER - TRADE [AK]

Job title: KOREAN SPEAKING RETAIL ACCOUNT MANAGER - TRADE [AK]
Contract type: Permanent
Location: Federal Territories - Kuala Lumpur
Specialisation:
Industry: Banking & Financial Services
Salary: RM8,000 - RM12,000
Start date: 20 Apr 2021
Job Reference: 45883
Contact details: Ailina Khalid
Contact email: Ailina.Khalid@jac-recruitment.com
Contact-phone: +60 3 2202 1000
Job published: 16 days ago

JOB RESPONSIBILITIES

  • (1) Planning Management
  • Prepare activities utilizing available tools, reports, previous action items, and business insights to enable a productive sales activity.
  • Leverage appropriate planning tools to define targeted customer list for account reviews and high priority customer campaigns Relationship Management
    Establish, develop and maintain business relationships with current and prospective customers to generate new business for the company’ products/services
  • Developing a professional and trusting relationship with an active portfolio of clients and partners and keeping them up-to-date with the company’ developments to ensure they receive the highest level of service
  • Address customer’s concerns or queries in a timely and professional manner turning customer interactions into sales opportunities
  • Assisting customer to open an account and trade with the company’ products
  • Research sources for developing prospects and for information to determine customer’s potential
  • Maintaining a professional attitude with integrity and enthusiasm reflecting the company’ commitment to its clients
  • (2) Opportunity Management
    Reaching and exceeding sales performance and activity targets
  • Ensure that appropriate sales management processes are being followed
  • Makes calls and other appropriate communications to present to both existing and prospective customers using professional selling methods
  • Discuss with the customer, heeding to customer’s needs and concerns to offer the best solutions/alternatives to the customer
  • Analyze the territory/market’s potential and determine the value of existing and prospective customers value to the organization
  • Understand current promotional campaign objectives and keep up to date with the company product updates
  • Attend training and development courses to keeps abreast of product/service knowledge and market conditions

JOB REQUIREMENTS

  • Associate Degree required, Bachelor Degree preferred
  • Minimum 3 years of experience in sales, preferably someone who has worked in a Finance trading industry
  • Minimum 2 years of experience in Account Management
  • Minimum 1-year experience using CRM, ideally Salesforce
  • Excellent communication skills both verbal and written in Korean and English
  • Track record of achieving and exceeding targets
  • Able to start working remotely and must be open to relocate to Malaysia.