Connecting...

LEAD APPLICATION SUPPORT [AL2522-28]

Job title: LEAD APPLICATION SUPPORT [AL2522-28]
Contract type: Permanent
Location: North - Kedah
Specialisation:
Industry: Manufacturing
Salary: 3000.00 - 5000.00
Start date: 14 Jul 2020
Job Reference: 43007
Contact details: Adelene Lum
Contact email: adelene.lum@jac-recruitment.com
Job published: 29 days ago

JOB RESPONSIBILITIES

  • Responsible to lead the IT operations, to be in-line with business requirements and to ensure compliance with Corporate security policies and procedures
  • Responsible to provide IT business solutions for issues related to manufacturing applications/ programs, which includes performing root cause analysis and troubleshooting, and working with IT vendors for reliable technology solution. Example of manufacturing applications/programs used at production for artwork and label printing operation at numerous machines.
  • Able to design and develop labels using label software and have proper documentation on label release to production.
  • Able to set-up and maintain label printers.
  • Primary support for artwork IT management.
  • Perform review assessment of existing manufacturing applications and systems which includes MS SQL administration, and propose solution to enhance applications and increase business productivity as part of continuous improvement and implement on-going maintenance program for sustainability. Also, responsible to manage software licenses related to manufacturing applications
  • Able to develop Validation Protocol and final report for new projects
  • Perform software validation for manufacturing IT applications and prepare related documentations with compliance to FDA CFR21 Part 11 and IT SOX requirements and standards.
  • Provide support and audit evidence for IT Corporate Compliance on SOX audit requirements related to Payroll database, active directory and data operations.
  • Oversee the support from appoint vendor for on-site engineer based on service level agreement.
  • Manage the JDE role access request for users in the team center sharepoint, and assist JDE users to log tickets with issues which have impact significant to business operations, working with CTS team.
  • Support projects related to IT hardware / applications alignment – work with regional IT Infrastructure team for co-ordination and installation of infrastructure components which includes servers, back-up systems, storage, LAN switches, wireless routers and printers Responsible for annual budget preparation related to IT capex and spending for the plant.
  • Lead and/or participate in major projects at the plant, which includes: Manufacturing PC hardware refresh – Phase 2 Implementation of Manufacturing Execution System (MES) at production and warehouse Streamlining of shipment and planning process Improvement in Inventory Control global projects related to hardware and applications development and enhancement.
  • Any other assigned projects and task by regional, Corporate IT and local Management teams.

JOB REQUIREMENTS

  • Bachelor degree in information technology or related field, an industry certification, or equivalent work experience.
  • Typically experience providing support for user and ERP systems.
  • Detail oriented and deadline driven.
  • Know how to develop Validation Protocol - run validation - close project with validation report.
  • Have knowledge on label printing software to design label/ label printers.