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NATIVE HK SPEAKER DIGITAL CUSTOMER SERVICE [SL4222-06]

Job title: NATIVE HK SPEAKER DIGITAL CUSTOMER SERVICE [SL4222-06]
Location: Kuala Lumpur
Specialisation:
Salary: RM9,000 - RM10,000
Reference: PR/146487
Contact details: Looi Shei Ngar Shuya
Contact email: shuya.looi@jac-recruitment.com
Job published: November 03, 2021 18:35
JOB RESPONSIBILITIES
  • Communicates to customers via phone, email or chat for any issues related to their interaction with clients' platform.
  • Manage the relationship between the internet giant and its customers resulting in increased business by providing consultative advice sales solutions.
  • Tell us how we can be better and act as a voice for users/advertisers to provide product and process improvement opportunities back to the internet giant.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time.
JOB REQUIREMENTS
  • Possess at least Bachelor’s Degree in any field, preferably advertising or marketing.
  • Excellent communication skill in English and your native language
  • 1-2 years of experience in customer support will be an added advantage
  • Fresh graduate is welcomed to apply
  • Passion for social media, online marketing or online advertising.
  • A creative mind set and understanding of customer needs
  • Strong communication skills and a flair for convincing and presenting an argument
  • Excellent attention to detail