Location: Malaysia
Salary: 3500.00 - 3500.00
Start date: 30 Mar 2020
Job Reference: 44402
Contact details: Gan JianQuan
Contact email:
Job published: 2 months ago


Monitoring mall system management in relations to contract compliance, billing, daily sales collection, refunds, fund management, credit control, data mining and technical administration.   


  • Liaise with Leasing Department to acquire tenancy agreements, monthly contracts and License Agreement for updating of relevant tenancy information into IFCA system.
  • Generates and issues billings for utilities, A&P fund, etc. according to schedule date as per Tenancy Agreement
  • Review rental rebate and issue credit note in a timely manner. 
  • Perform adjustment of billing when there is any deferment of rental commencement or revised area size.
  • Liaise with A&P Department to acquire information on promotion space and monitor collection of payments accordingly
  • Handle ad-hoc billing from fit-out and its applicable charges
  • Monitor and validate daily sales collection
  • Monitor and validate refunds according to Tenancy Agreement  
  • Assist in setting up of a credit control system and develop credit management capability
  • Ensure monthly processing deadlines are met as required
  • Prepare weekly, monthly and quarterly reports for management’s review and closing of accounts
  • Manage and liaise with hardware and software providers including ensuring that the system providers meet the Service Level Agreements
  • Maintains documentation and coordinate with system providers for routine system administration and maintenance activities
  • Researches and evaluates hardware and software, system upgrades and enhancements and provides technical recommendations.
  • Facilitate on-site installation and training
  • Acts as the field service representative, responding and resolving issues faced by tenants in a timely manner as predetermined
  • Focal point of coordination between system providers and respective tenants
  • Perform and execute any other duties assigned by your superior that may be deemed appropriate to this role


  • Bachelor’s Degree in Finance, Accounting, Business Studies, Administration, Management, Commerce, Economics or equivalent.  
  • Candidates with shopping mall experience will be considered
  • More than 2 years’ experience in commercial / retail business operations
  • Have previously worked in similar capacity at shopping malls