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CUSTOMER SERVICE AND OPERATION OFFICER

Job Title: CUSTOMER SERVICE AND OPERATION OFFICER
Contract Type: Permanent
Location: South - Johor Bahru
Specialisation:
Industry: Banking & Financial Services
Salary: 3000.00 - 5000.00
Job Reference: 43205
Contact Details: Yong Hoi Ing
Contact Email: hoiing.yong@jac-recruitment.com
Published: 10 days ago

JOB DESCRIPTION

  • Manage and process for daily customer's settlement on billing from online payment .
  • Prepare daily and monthly reports to comply with the rules and regulation to HQ.
  • Be responsible and able to serve customer over the phone, email and etc to make sure all the return transaction is being solved.
  • Work with the Branch manager to improve the work flow and SOP so that the operation is going smoothly to achieve KPI for the branch.

REQUIREMENT

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • Required language(s): Bahasa Malaysia, English
    At least 3 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in JB TOWN / CITY SQUARE OFFICE TOWER.
  • Preferably Senior Executives specializing in Banking/Financial Services or equivalent.
    5 Full-Time position(s) available.