Job title: OPERATIONS MANAGER [AL1324-04]
Contract type: Permanent
Location: North - Penang
Industry: Logistics & Trading
Salary: 9000.00 - 12000.00
Start date: 11 Jun 2021
Job Reference: 45087
Contact details: Adelene Lum
Contact email:
Contact-phone: +60 4 296 0610
Job published: 3 days ago


  • Responsible for Warehousing and Last Mile performance of internal and external depots on daily/weekly/monthly base.
  • Ensure all critical performance indicators are met consistently.
  • Drive performance improvement projects in cases of underperformance of internal and external Last Mile depots.
  • Managing the Warehousing and Trucking operations issues for Malaysia, Singapore, Thailand team.
  • Drive Customer FD, DODL, POI, MWD compliance.
  • Quarterly QOR participation/presentation.
  • Working with Key Account Manager for internal process improvement for Warehousing and Last Mile operations.
  • Support Biz Ops team on Month-end performance operation review (Financials and Quality data).
  • Provide CAPEX submission for Fixed Asset Capitalization for Equipment/Machines needed by Last Mile Depot facilities.
  • Operations core team member for special projects supporting add-ons (GO GREEN, Autonomous Vehicles, Parts to Human, Process Redesign).


  • Minimum Bachelor's Degree in Logistics or relevant education.
  • Knowledge regarding collaboration and influence.
  • Strong problem-solving skills and attention to detail.
  • Capable of developing detailed project plans, status reports and manage execution.
  • Experienced with basic project management tools and techniques.
  • Strong written and verbal communication skills.
  • Able to juggle multiple topics simultaneously within a matrix organization, in a fast-paced environment with rapid shifting priorities.
  • Excellent relationship management capabilities with strong interpersonal skills.
  • Excellent experience in PC tools (Excel, Power BI, Excel Macro, Visio, etc.).
  • Sense of urgency and drive to resolve performance or operations issues.