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PORTUGUESE SPEAKING CUSTOMER SERVICE [YL3512-16]

Job title: PORTUGUESE SPEAKING CUSTOMER SERVICE [YL3512-16]
Contract type: Permanent
Location:
Specialisation:
Salary: RM5,500 - RM6,500
Start date: 28-09-2021
Reference: PR/146101
Contact details: Yuki Lim
Contact email: Yuki.Lim@jac-recruitment.com
Job published: September 04, 2021 16:47
JOB RESPONSIBILITIES:
  • Provide customer service, sales, or general administrative support to assigned accounts
  • Communicates with internal partners or external customers to support the sales or service of products.
  • Follow policies and procedures to accomplish sales enabling activities within Service Level Agreement (SLA) to meet and exceed customers’ expectations.
  • The incumbent is required to apply knowledge gained and select the appropriate methods and processes to work on each broad and complex assignment.  
  • This role interacts with all departments and sections of Support.
  • Consistent delivery of quality services and an exceptional customer experience are expected. 
 
JOB REQUIREMENTS:
  • Bachelors or Masters Degree or University Degree or equivalent.
  • Proficient in English and Portuguese language is a must. 
  • Able to work permanent night shift.