JOB RESPONSIBILITIES
Ensure continuous improvement in the inspection with a particular focus on quality and consistency; performance management; and managing risk.
Plans, organizes and participates in developing department goals and objectives settings.
Strategize regional Inspection Team manpower & budget planning.
Able to analyze the dealer’s complaints and come up with standard of training/ countermeasure.
Work closely with Tech team to deliver the inspection required standards in order to improve productivity.
To develop competencies & training standards for roles within Inspection.
Constantly review and refine the vehicle inspection standards and Standard Operating Procedure (SOP) and compliance issue.
Ensure customer-oriented mindset is being developed within the team through better customer handling of SOP and SOP compliance.
To work together with relevant stakeholders — supply and demand.
Familiar with countries’ local laws & regulations.
Contributes to team effort by accomplishing related results as needed.
Perform other duties as assigned.
JOB REQUIREMENTS
Degree or Diploma in Automotive field or equivalent.
At least 8 to 10 years’ relevant experience in Used Cars industry, with experience in managing / running servicing department of used / preowned cars.
Experience dealing with regulators in vehicle inspection is a bonus.
Certification in Project Management / Process Improvement
Strategic Planning, Technical Know-how, Delegating and Directing skills.
Ability to converse and communicate in English with excellent written skills.
Ability to communicate well with all levels in the organization.
Ability to work in a fast-paced environment.
Strong Business Acumen.
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