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SALES EXECUTIVE IN FREIGHT FORWARDING [AL3322-04]

Job title: SALES EXECUTIVE IN FREIGHT FORWARDING [AL3322-04]
Contract type: Permanent
Specialisation: Logistics and Supply Chain
Industry: Logistics & Trading
Salary: RM4000 - RM5000
Reference: en-48927
Job Reference: 45933
Contact details: Adelene Lum
Contact email: adelene.lum@jac-recruitment.com
Job published: April 27, 2021 14:04

JOB RESPONSIBILITIES

  • Conducting market research to identify selling possibilities and evaluate customer needs.
  • Actively seeking out new sales opportunities through cold calling, networking.
  • Setting up meetings with potential clients and listening to their wishes and concerns.
  • Responsible for establishing and managing relationships with customers in need of the firm’s freight transportation services.
  • Maintain consistently positive interactions to nurture customer relationships.
  • Take ownership of customer issues and follow-through till resolution.
  • Represent the firm in negotiating and building relationship with shippers and carriers.
  • Negotiate/close deals and handle complaints or objections.
  • Gather feedback from customers or prospects and share with internal teams.
  • Follow up and monitoring customer  outstanding payment.

JOB REQUIREMENTS

  • Minimum Bachelor's Degree in any field.
  • MUST have an experience in Forwarding Industry
  • Interpersonal skills: Networking and relationship building.
    Be able to develop strong business relationships within all levels of the company and with potential and existing clients
  • Computer skills: have PC skills and familiarity with Microsoft Office applications.
  • Communication skill: Proficiency in Malay, English, Mandarin/Japanese (added advantage)
  • Time management and ability to multitask:  able to schedule their daily activities, including customer visits in an optimal manner.
  • Team player: can work and contribute in a team-oriented environment
  • Negotiation skills: giving quotes to clients, as well as negotiating with shippers and carriers.