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SAP SD CONSULTANT [JT2511-53]

Job title: SAP SD CONSULTANT [JT2511-53]
Contract type: Permanent
Location: Malaysia
Specialisation:
Industry: Consultancy
Salary: 10000.00 - 16500.00
Start date: 03 Jun 2021
Job Reference: 45448
Contact details: Julie Tham
Contact email: julie.tham@jac-recruitment.com
Contact-phone: +60 3 2202 1000
Job published: 10 days ago

JOB RESPONSIBILITIES

  • Assist Team Lead to provide SAP SD Functional Support support activities to SAP users
  • Participate in SAP Applications minor enhancements and projects. Design, build, configure, test and roll-out SAP Applications enhancements and projects, according to agreed deliverables and deadlines.
  • Resolve SAP Functional Support related incidents, problems and change request escalated from the SAP Service Desk team.
  • Work with Service Desk team, SAP Applications Development Support team and SAP Technical Support team to ensure that services meet the terms of the Service Level Agreements (SLAs).
  • Perform unit and integration test, as well as coordinate users’ acceptance test for resolved issues.
  • Support the transition team in ensuring that all technical knowledge is captured. Ensure that the site operation teams are fully trained to support the site infrastructure. Perform job shadowing and go-live preparations
  • Review information, incidents, problems and analysis collected and escalated by SAP Service Desk team, for continuous improvement
  • Assist Team Lead / Assistant Team Lead to scope enhancement request requirements and advice users accordingly on all systems requests and support. 

JOB REQUIREMENTS

  • Recognized Diploma or Degree, majoring in the area of  Computer Science, Information Systems, Information Technology, Engineering, Finance, Accounting, Business related fields or any relevant discipline
  • Minimum 3 years of related working experience in SAP or other ERP implementation or support environment
  • Keep abreast with SAP technology advancements and developments and have the ability to understand and utilize new technology
  • Be to apply structured problem-solving skills to quickly evaluate problems, identify root cause, action plans, impacts and resolution options.
  • Experience in support technologies e.g. calls logging software, knowledge base, etc. is desirable.
  • Primary knowledge of SAP ERP - Sales and Distribution (SD)
  • Secondary knowledge of SAP ERP (Material Management (MM) and Plant Maintenance (PM)
  • Implementation and support environment.
  • Possesses technical and analytical skills in systems customization and configurations, forms and reports development on SAP applications
  • ABAP/4 development experience will be an added advantage

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