Our client is a well-established multinational company providing advanced electronic materials and solutions to customer across the electronics manufacturing industry.
As part of their business expansion, they are currently looking for an experienced Senior Field Application (CCL/ PCB) to provide technical support to PCB customers and support the introduction of new materials and applications.
This position suitable for candidates with experience in PCB manufacturing, CCL materials, PCB process engineering, NPI, lamination, R&D or technical application support who are interested in moving into a regional customer facing technical role.
What we offer
Permanent position with an established multinational organization
Regional exposure covering Malaysia, Singapore and ASEAN
Opportunity to work closely with customers on advanced PCB and electronic material applications
Technical and corporate training provided
Career development opportunities
Hybrid working arrangement subject to business and department requirement
Responsibilities
Provide technical support to PCB customers on CCL (Copper Clad Laminate) materials, applications and product related issues
Recommend suitable materials based on customers PCB processes and technical requirements
Support the introduction and qualification of new CCL materials at customer sites
Coordinate customer testing, evaluation, qualification and certification activities
Support NPI and new customer projects from the technical side
Investigate PCB defects and process issues, identify root cause and recommend practical solutions
Work closely with customers R&D, Process, Quality and Engineering teams to resolve technical issues
Coordinate internally with R&D, Quality, Manufacturing and Sales teams
Follow up on technical issues and ensure proper solutions are provided to customers
Keep updated on PCB, HDI and CCL technology development and market trends
Identify potential applications and technical opportunities that can support business growth
Provide technical support to customers across Malaysia, Singapore and other ASEAN markets
Travel overseas when required, including occasional business trips to China
Requirements
Bachelor Degree in Engineering, Material Science, Chemical Engineering, Electrical/ Electronic Engineering, Science or a related field.
Candidate should preferably have either:
5 years or more experience in PCB R&D, Process Engineering, Lamination or NPI within a PCB manufacturing environment or
4 years or more experience in Technical Support, Field Application Engineering or Application Engineering within the CCL industry
Good understanding of the PCB manufacturing process, including HDI processes
Knowledge of CCL materials and their applications will be strong advantage
Able to perform PCB defect analysis, troubleshooting and root cause investigation
Able to independently understand technical problems and recommend practical solutions
Experience in customer qualification, material certification or NPI will be an advantage
Good communication and coordination skills, as this position involves regular interaction with customers and internal technical teams
Strong analytical and problem solving skills
Able to communicate effectively in Mandarin and English to support relevant customers and regional stakeholders
Willing to travel within Malaysia and overseas
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