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SERVICE ADVISOR

Job Title: SERVICE ADVISOR
Contract Type: Permanent
Location: South - Johor Bahru
Specialisation:
Industry: Automotive
Job Reference: 43526
Contact Details: Rachel Tang
Contact Email: rachel.tang@jac-recruitment.com
Published: 13 days ago

JOB REQUIREMENT

  • Responsible to deal with customers, provide technical information and advice, identify customers’ needs and technical problems.
  • To raise job orders, check on progress of repair work and conduct final inspection before releasing cars to customers.
  • To prepare estimation cost on repair work and plan manpower, ensure parts are correct & final billings correct.
  • To ensure all payment made before releasing vehicle.
  • To promote other services and parts package/campaign to achieve target set.
  • Responsible for debtor's collection within 30 days credit terms.
    To ensure Customer Satisfaction.
  • Responsbile for Customers follow up & after sales service within a week.

JOB REQUIREMENTS

  • Diploma/degree in automotive related disclipline
  • Good communication and interpersonal skills
  • Fluent in spoken and written English and Bahasa Malaysia.
  • Related working experience