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STAFF CUSTOMER QUALITY ENGINEER [YL2149-12]

Job title: STAFF CUSTOMER QUALITY ENGINEER [YL2149-12]
Location:
Specialisation:
Salary: RM10,000 - RM12,500
Reference: PR/146341
Contact details: Yuki Lim
Contact email: Yuki.Lim@jac-recruitment.com
Job published: October 26, 2021 09:37
Job Descriptions:
  • Visit customers as necessary to resolve customer satisfaction issues arising from any quality problems and/or customers' perceptions about quality. Frequent travel to China is required. 
  • Perform fault isolation and defect analysis/ characterization on power IC’s to identify root causes of product failures in reliability test, production test, and/or power supply applications.
  • Obtain failure analysis data and results from his/her counterparts in HQ failure analysis engineering groups and prepare failure analysis reports 
  • Provide comprehensive technical reports to requestors/customers on findings from product/power supply failure investigations.
  • Advise internal and external customers regarding corrective actions based on the results of the analysis.
 
Job Requirements:
  • Bachelor's Degree in electrical engineering or equivalent technical discipline with 8 years’ experience.
  • Must have direct experience in customer interface on resolution of customer quality problems.
  • At least 5 years of engineering experience in Switch-mode Power Supply applications, and analog, and/or mixed signal integrated circuit devices.
  • Experience in technical problem solving of switch mode power converters.
  • Experience in failure analysis of power semiconductors, analog, and/or mixed signal IC devices.
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