Company background
They are a leading global manufacturer and distributor of standard components of Factory
Automation, Press Die and Plastic Mold products.
Job Description:
Provide technical support and recommend product/application solutions to customers.
Assist the Sales team in responding to customers' technical questions and requirements.
Visit customers together with Sales representatives when technical discussions are needed.
Investigate and manage customer product complaints and claims.
Coordinate with regional headquarters on technical certifications and documentation.
Organize and conduct technical seminars for existing and potential customers.
Prepare technical presentations and materials for seminars, exhibitions, and customer events.
Job requirements:
Degree in Mechanical / Mechatronics / Precision / Industrial Engineering
At least 3+ years of technical support or technical sales experience
At least 3 - 5 years of relevant experience in similar B2B industry, field application/design
experience is preferredCandidates must have Control systems Experience & Mechanical Design & Automation
Proficiency in CAD/CAM, Excel and Powerpoint is a must. Access skill is preferred
Possess own car for local travelling
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