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THAI SPEAKING ORDER MANAGEMENT EXECUTIVE [NZ2431-56]

Job title: THAI SPEAKING ORDER MANAGEMENT EXECUTIVE [NZ2431-56]
Contract type: Permanent
Location: Selangor
Specialisation:
Salary: RM5,000 - RM5,500
Start date: 19-10-2021
Reference: PR/145815
Contact details: Niza Zainal Abidin
Contact email: niza.zainal@jac-recruitment.com
Job published: September 30, 2021 11:34

JOB RESPONSIBILITIES

  • Provides Shipment Confirmation to Customers and ensures that orders are in ready condition and in correct status before each order status.
  • Generates Shipment List and acquires proforma invoice, packing instructions and shipping release from customers to release orders for shipment.
  • Analyses, qualifies, and completes Change Order Requests.
  • Verifies New Customer accounts and works with Customer Vendor Data Hub team for creation of accounts in the business systems and applies for commercial bonds for the order if needed.
  • Notifies Customer of Promise Delivery Date with an order acknowledgment and ensures that customer receives their orders on time and shipment commitment targets are met.
  • Using the language talent, support to SAP Roll-in project for Korean Office (e.g. User training, Data cleansing, Testing)
  • Support the APAC offices by processing service contract using SAP.
  • Deliver the operational efficiency in the back-office.

JOB REQUIREMENTS

  • Bachelor's degree in any field.
  • Mandatory in Thai and English, both reading and speaking.
  • 1-3 years working experience in Administration or Order Management is an added advantage.
  • SAP order processing experience is preferred.
  • Learning agility.
  • Strong attention to detail and accuracy.
  • Good interpersonal skill; approaching, active listening, problem solving and pro-active.
  • WFH until further notice.