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UX RESEARCHER - FINTECH MULTI-ASSETS [AM254314]

Job title: UX RESEARCHER - FINTECH MULTI-ASSETS [AM254314]
Location: Kuala Lumpur
Specialisation:
Salary: RM7,000 - RM8,500
Reference: PR/146747
Contact details: Amirah Azhar
Contact email: amirah.azhar@jac-recruitment.com
Job published: December 14, 2021 15:55
JOB RESPONSIBILITIES
 
  • Work closely with cross-functional teams to identify & execute research
  • Conduct research using a wide variety of methods, and interpret analysis through the lens of UX, HCI, and social science
  • Work cross-functionally with design, product management, content strategy, engineering and marketing
  • Communicate results and illustrate suggestions in compelling and creative ways
  • Facilitating the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products

 
JOB REQUIREMENTS
 
  • Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field highly preferred
  • 4-6 years of proven experience conducting/leading Design Research/ User Experience Research efforts
  • Ability to design and execute qualitative and quantitative research using different methods and techniques based on project goals and timelines
  • Research skills to uncover and investigate unmet needs (e.g. group and 1:1 interview facilitation skills, ethnographic skills, JTBD, journey mapping, design heuristic evaluation, etc.)
  • Research expertise to help teams design meaningful and usable solutions (e.g. lead ideation sessions, conduct concept resonance and feedback research, etc.)
  • Business expertise: ability to understand business drivers and provide research consultation
  • Ability to work with partners and data from product management, design, engineering, and analytics to help teams find answers and generate revelatory insights
  • Synthesis expertise—ability to get to the “so what”; surfacing fresh insights and opportunity areas from research
  • Ability to challenge traditional assumptions about UX Design and Research – seeking out, inventing, testing and sharing new directions and technologies
  • Entrepreneurial and curious mindset, strong communication and interpersonal skills