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VIETNAMESE SPEAKING CUSTOMER SERVICE [SY4225-02]

Job title: VIETNAMESE SPEAKING CUSTOMER SERVICE [SY4225-02]
Contract type: Permanent
Location: Malaysia
Specialisation:
Industry: Call Centres & Customer Service
Salary: RM4,000 - RM4,500
Start date: 08 Apr 2021
Job Reference: 45803
Contact details: Syamil Ramli
Contact email: syamil.ramli@jac-recruitment.com
Job published: 3 days ago

JOB RESPONSIBILITIES

  • Contribute to ensure an environment based on high performance culture.
  • Continuously participating in improvement processes in order to contribute to effectiveness and efficiency within the team and the Market.
  • Takes initiative in helping others- buddying, highlighting bottlenecks.
  • Takes responsibility, correcting problems quickly and decisively.
  • Supporting the communication channels in place, in order to ensure alignment within the team members.
  • Supporting the Operations Manager in identifying team’s needs and facilitate solutions

JOB REQUIREMENTS

  • Bachelor Degree
  • Native in local language (Vietnamese)
  • Acceptable in English in case English is not a market language
  • Able to converse fluently and handle stressful situations or difficult customers in a calm & professional manner.
  • Preferable driver’s license, technical vehicle related education and general interest in automotive.
  • Basic IT and CMS skills.