VP - FSPG (Financial Services Professional Group)

Job title: VP - FSPG (Financial Services Professional Group)
Location: Kuala Lumpur
Salary: RM10,000 - RM12,000
Reference: PR/146899
Contact details: Shereena Lim Yew Mei
Contact email:
Job published: January 14, 2022 11:50
  • Focus on increasing existing market share and driving growth on FSPG, Cyber Risks and Captive Portfolios year on year
  • Work closely with Sales team, Business Heads, Cluster Heads in creating value to initiate client conversations and client acquisition strategies 
  • Drive Sales Performance & Effectiveness - meet or exceed year on year sales plan
  • To build and enhance the sales and marketing structure in FSPG, Cyber & Captive; upgrade resources as needed to strengthen the team, disciplined drive of sales processes and plans.
  • Meet Sales Effectiveness KPIs by ensuring compliance in the areas of metrics, Sales Process & Branding and LMPs.
  • Drive discipline and optimal use of Connect as the single tool for new business pipeline management and financial forecasting.
  • Drive & meet client service, claims management & advocacy on existing clientele and new client acquisitions objectives
  • Develop growth and expansion on existing client’s portfolio
  • Provide risk advisory and consultancy to existing clients and prospects/new clients relating to FSPG, Cyber and Captive risk solutions
  • Identifying client needs and requirements and tailor insurance business solutions to client’s needs
  • Contributing to material insights, collaterals, whitepaper in FSPG, Cyber & Captive areas of solutions
  • Build broking & placement strategies with Carriers/Insurers 
  • Work with Insurers on tailored insurance solutions as client’s advocate
  • Ensure compliance in the areas of Client Promise, Asia Brokers Guide, Contract Penetration and Certainty, Data Quality Management, Invoice Performance, Overdue Renewals, Time Recording System, Standard Commission Grid variance approval/escalation process, Fee Review Process.
  • Ensure improvement of Receivables >60days through local KPI setting and continue to execute on timely and accurate monthly / quarterly reporting i.e. forecast, pre-close estimate, revenue walk. Ensure Client Profitability, further reduce impact of profit destroyers (profitability scorecard & escalation process)
  • Deliver and support United Growth Plays
  • Support in country Business Services (ABS) agenda. Work closely with CPU team on invoicing and various processing functions for FSPG Solutions lines and enforce data quality management.
  • Colleague Mission / AIM – shaping a high-performing United culture:
  • Build talent pipeline and bench strength in country and drive succession planning for key roles within the team (AIM, IQ platform, My Learning)
  • Career development planning for high potentials
  • Participation of local and regional training & development initiatives, including Client Management, Signature Programs, Talent Engagement initiatives, Empower Results event and the like.
  • Enhance ‘Sales & Client Focus’ culture including sales competency development and new initiatives to drive sales growth

  • A degree in any discipline - preferably LL.B, Economics, Actuarial Science,         Business Administration or ACII
  • Mature individual with at least 5-10 experience in the Insurance industry as broker and/or underwriter
  • Fluent in English and proficient in Bahasa Malaysia
  • Operationally efficient and sound
  • Must have technical knowledge in Financial Specialties insurance
  • Demonstrate proactive-ness and driven attitude in past work
  • Experience in Business Development has added advantage
  • Good understanding of insurance across all lines
  • Independent, positive personality
  • Excellent communication and interpersonal skills
  • Good Computer skills with knowledge of Microsoft Office application
  • Willing to be based in Kuala Lumpur Office