Job title: WARRANTY EXECUTIVE [SU3321-09]
Contract type: Permanent
Location: South - Johor Bahru
Industry: Automotive
Salary: 3000.00 - 4000.00
Start date: 20 Jan 2021
Job Reference: 45360
Contact details: Maizatul Akmal
Contact email:
Contact-phone: +60 7 278 1122
Job published: 21 days ago


  • Prepare record and submit warranty claims to company and reconcile them accordingly.
  • Ensure correct and efficient filing of vehicle information hard copies according tocompany audit requirements.
  • Ensure that all repair work is correctly determined as warranty relevant.
  • Develop, oversee and continually improve the warranty administration processes of the branch.
  • Control, organize and monitor Workshop and Recall Campaigns as defined by company
  • Ensure spare parts requests are returned to company in accordance with company guidelines
  • Jointly control the warranty claims which would affect the branch service profitability.
  • Improve the warranty claims submission to company standard to avoid rejection.
  • Avoid inaccurate reporting of Pre-Owned Warranty resulting in rejection and losses for the company.


  • Certificate or Diploma in Automotive Engineering or equivalent.
  • 3 — 4 years’ experience in warranty operation.