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WARRANTY OFFICER [AB3321-09]

Job title: WARRANTY OFFICER [AB3321-09]
Contract type: Permanent
Location: Federal Territories - Kuala Lumpur
Specialisation:
Industry: Engineering
Salary: 2500.00 - 5000.00
Start date: 12 Oct 2020
Job Reference: 44973
Contact details: Abby Nazri
Contact email: Abby.Nazri@jac-recruitment.com
Job published: 12 days ago

KEY ACCOUNTABILITIES:

·        Technical and Warranty administrator for Heavy construction machinery

·        To handle warranty as window person between HCMM-Factory to ensure all claims are fairly and efficiently handled.

·        Handling Field Information Report (FIR), G-Claim system

·        Check both report whether the information is correct

·        Internal Judgement for Warranty claim

·        Promote PIP (Mandatory Modification)

·        Assist all branches to Trouble shoot

·        Manage FOC Parts from factory

·        The progress of PIP (Mandatory Modification)

·        Inventory maintenance

·        Pre-Delivery Information

·        Ensure Warranty submission within 30 days from job completion and warranty rejection below 10%

·        Documentation record (Warranty Related)-Yearly Basis

·        Bio diesel compilation (Monthly)

·        Sattelite Orbcomm monthly registration & renew

·        Warranty WIP

·        Handling Reman return system

 

POSITION REQUIREMENT:

·        Degree Holder

·        Minimum of 2 years working experience and above

·        Technical & Professional skills

·        Experience in automobile or Heavy Machinery industry is preferred

·        Computer literate and technical experience