Job title: CLINICAL SPECIALIST [HJ2522-41]
Contract type: Permanent
Location: East Malaysia - Sarawak
Industry: Healthcare & Pharmaceutical
Salary: 3000.00 - 3500.00
Start date: 03 Feb 2021
Job Reference: 45468
Contact details: How Jing May
Contact email:
Contact-phone: +60 3 2202 1000
Job published: about 1 month ago


  • Provide effective technical consultative service to customers before, during and after routine surgical cases.
  • Apply product proficiency by ensuring customers comprehend technical specifications and on-label use of products.
  • Provide inventory management and invoicing to customers and branch operations.
  • Assist and support workshop and in service.
  • Attend and support routine primary surgical procedures.
  • Identify and troubleshoot product-related problems and/or issues related to a customer’s application of a product.
  • Document every incident regarding product performance; assist in preparing reports regarding these product issues according to Company policy and governmental requirements. 
  • Under the direction of a manager, Sales Rep, provide limited product training to colleagues and/or customers in both one-on-one and in-service settings.
  • Maintain product/instrumentation knowledge and professional skills through internal training, external seminars and other available means.


  • Diploma in Nursing, or Health Science related fields.
  • Demonstrated problem solving, communication and teamwork skills, including the ability to drive clear verbal messages regarding technical subjects.
  • Able to work comfortably in operating theatres.
  • Ability to provide accurate, timely and effective customer service.
  • Willing to travel.