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Privacy Policy

Overview of Policy

(Website visitors browsing from within the EU, click here to view our GDPR Privacy Policy.) 

Agensi Pekerjaan JAC Sdn. Bhd, JAC Recruitment Malaysia Sdn. Bhd and our related companies in other countries forming the JAC Group (“JAC”) are committed to protect the confidentiality of information and privacy of our candidates, clients and other users of our websites and services.

Where you provide JAC with your personal data, in person, by email, through our websites or offices, we will use our best efforts to ensure that the information you submit to us remains private and is only used in accordance with this policy. By providing us with your personal data, you also consent for us to collect, hold, use and disclose your personal data in accordance with this policy.

JAC Group must comply with Personal Data Protection Act 2010 (“Act”) and the applicable privacy laws and similar laws in the countries in which we operate.

This policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Any information we hold will be governed by the most current version of the JAC Privacy Policy.

If you do not agree to our processing of your data in the manner outlined in the Policy, please do not submit any personal data to us via any means.

Definition of Personal Data

In order to carry out our business as recruitment consultants, JAC may collect your personal information from you, including but not limited to your name, contact details, qualifications, work history, your right to work in a particular country, language skills, professional qualifications and memberships, your work objectives and other information from your CV.

Sensitive personal data under the PDPA shall relate to data about you including but not limited to your racial, ethnic origin, political opinions, religious or philosophical beliefs, biometric data, criminal records, physical or mental health condition, trade union information and any other data spelled out under the Act. JAC will provide the purpose for the collection of your personal data, and any sensitive personal data we collect will only be disclosed or processed with your explicit consent.

Purpose of collection to your Personal Data

In order to carry out our business as recruitment consultants, JAC may collect, hold, use and disclose your personal data for the following purposes, or otherwise as set out in this Privacy Policy

i. To provide our services to you to allow your potential or actual placement into job.

ii. To match your relevant skills, experience and qualifications with job vacancies.

iii. To assist us in finding a position that is most suitable to you and for us to send your personal data to our clients in order to apply for jobs where you have provided your prior consent to us.

iv. For us to direct market our services to you and to advise you of relevant news and industry updates and other information. Where we send such information you will be able to unsubscribe from such communications.

v. To generally maintain our business relationship with you as a client or a candidate where you are a user of our website.

We will not use or disclose your personal data for any other purpose without first seeking your consent, unless authorized or required by law.

Disclosure of your Personal Data

JAC may disclose the confidential and personal data to third parties for the following purposes:

i. Our clients: For the purpose to provide services to you, we will share your data to prospective candidates who may be interested in the role and they owe confidentiality obligations in relation to your data to us and to you.

ii. Our candidates: For the purpose to provide services to you, we will share your data to prospective employers to be able to decide your suitability as an applicant for a position within their organization.

iii. Our suppliers: The data shall be limited to the contractual agreement need to perform their work and shall owe confidentiality obligations in relation to your data to us and to you.

iv. In order to comply with any requests from regulatory or law enforcement authorities to release such personal data if disclosure is required.

Data transfer across International Borders

Agensi Pekerjaan JAC Sdn. Bhd, JAC Recruitment Malaysia Sdn. Bhd and our related companies are part of the JAC Group of companies which operates globally. Certain aspects of JAC Group’s infrastructure are centralized including information technology services provided to member companies which certain information will be accessible by all recruitment consultants within the JAC Group organisations. Therefore, the data may be shared and transferred and stored outside of the country which you might be located. JAC have taken appropriate and legal precautions to safeguard the safety and integrity of data that is transferred within the JAC Group organisations.

Privacy on Our Websites

For our candidates, you have the option to submit your CV to JAC through our websites for either general consideration by our recruitment consultants for any current or future positions suited to your experience and qualifications or against an application for specific advertised position(s). When you submit your CV it will be sent to the relevant recruitment consultants who will review the details of your submission and who will advise you whether you are to be accepted by JAC for registration on our database. Such data can be accessed by any of our recruitment consultants working in other offices of JAC, both within and outside of the country where you submitted the data to. Your CV can be updated at any time by following the same procedure to submit a new CV on our websites.

For our clients, you have the option to register a vacancy to JAC through our websites for our recruitment consultants to support your recruiting needs. Relevant recruitment consultants will contact you directly. Such data can be accessed by any of our recruitment consultants working in other offices of JAC, both within and outside of the country where you submitted the data to.

You may agree to opt in to receive emails that alert you to new jobs on our website. To subscribe to such alerts you will need to provide your email address, which will be used for the purpose of keeping you informed by email of the latest jobs and/or news in your nominated industry. If you no longer wish to receive such emails unsubscribe links are provided in every such email that you receive from us.

JAC gathers statistics about all visitors to our websites worldwide. We only use such data in aggregate so that the information we gather does not identify individual behavior. We use such information to monitor the most effective parts of our websites in order for us to be able to improve our online offering for the benefit of our users.

Management of Personal Information

Our staff are trained to respect the confidentiality of customer information and the privacy of individuals. We have appointed a Data Protection Officer to ensure that our management of personal information is in accordance with this statement.

Right to edit or delete Personal Data

Our aim is to make sure that the personal information which we hold is accurate and up to date. We realise that information changes frequently with changes of address and other personal circumstances. We generally update your customer information over the telephone. Please advise your consultant when your personal details change.

If you have created a profile with JAC through our website, then you are able to update or delete your personal information whenever you apply for a new position advertised. In order to do this, log into your profile and edit or delete the information you have submitted.

Subject to certain exceptions, you may request access to, the updating and deleting of your personal data held at JAC by contacting the Data Protection Officer whose details are below.

We will refuse access to your personal data if it would affect the privacy rights of other persons or if it breaches any confidentiality that attached to that information.

In order for us to provide any personal data we will need to verify your identity and may request further information about your request. We may refuse your request where we are legally permitted to do so and give you such reasons. You should be aware that it may take a reasonable time to process your application for access as we may need to retrieve information from storage and review information in order to determine what information may be provided.

You may request that JAC stops using your information and contacting you by sending a request to the Data Protection Officer whose details are below. However, if this involves a request of deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients. Where permitted to do so, we may charge a fee to cover our administrative costs when accessing and updating requests.

Once your data is deleted, JAC might not be of service to you anymore such as not able to assist in matching our open job vacancies to you. If you want to use our services in the future, you will need to re-submit your data to JAC.

Retention Period for Personal Data

JAC will retain the confidential and personal data for as long as is necessary due to our ongoing relationship to receive or provide services from/to you and in order to comply with global legal and contractual obligations.

If JAC no longer require the confidential and personal data and are not legally required to retain it, JAC will take reasonable steps to destroy or permanently de-identify the personal data.

Security

JAC takes reasonable steps to keep personal data secure, accurate and up to date. The Internet is not always a secure method of transmitting information. Accordingly, while we seek to protect your personal data by implementing digital security systems in various parts of our website, JAC cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorized access or use of that information. Where we have links to websites outside the JAC website, we cannot ensure that your privacy will be protected in accordance with this policy. You should consult these other websites' privacy policies as we have no control over them and are not responsible for any information that is submitted to or collected by these third parties.

Changes to this Privacy Policy

JAC may amend this Privacy Policy from time to time. We suggest that you visit our website regularly to keep up to date with any changes.

Contact Us

JAC Group aims to accept the receipt of your complaints either via email or whichever visible methods and shall provide a reply within 21 working days of acceptance. Should the matters require more time, we will provide updates and inform you of the situation.

If you want to exercise any of your rights or complaints, please contact our Data Protection Officer by email privacyofficer.my@jac-recruitment.com or at the following address:

Agensi Pekerjaan JAC Sdn. Bhd.
BO2-A-12-1/2, Level 12
Menara 3, KL Eco City
No. 3 Jalan Bangsar
59200 Kuala Lumpur
Tel: +60 (0) 3 2202 1000