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JAPANESE SPEAKING CUSTOMER SERVICE EXECUTIVE

Job Title: JAPANESE SPEAKING CUSTOMER SERVICE EXECUTIVE
Contract Type: Permanent
Location: North - Penang
Specialisation:
Industry: Manufacturing
Salary: 3500.00 - 4500.00
Job Reference: 44193
Contact Details: Yuki.Lim
Contact Email: Yuki.Lim@jac-recruitment.com
Published: 12 days ago

Responsibilities :

 

·         Assist customer on repeat sales inquiry

·         Prepare quotation and process purchase orders

·         Liaise with Sales PIC, Customer Service and Shipping Team in Japan on customer’s order and shipping delivery arrangement.

·         Solve problems in relation to change in delivery date or document error etc.

·         Handle and process all the order with accuracy and timeliness

·         Coordinate the import and export shipping schedule

·         Check and control the VMI inventory in monthly basic

·         To deal with Japan counterparts and access to internal system in Japanese on daily basis

·         Carry out any job or task given by Marketing HOD and/or above

 

Requirements :

·         Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.

·         Proficiency in English, Mandarin and Japanese language (JLPT N1 - N2 equivalent) to liaise with Japanese clients, colleague and stakeholders.

·         Excellent communication presentation, computer literate, proven customer support skill, an excellent team player with good interpersonal.