Job title: TEAM LEADER, AR [NZ2411-10]
Contract type: Permanent
Location: Central - Selangor
Industry: Banking & Financial Services
Salary: RM7,000 - RM8,000
Start date: 26 Apr 2021
Job Reference: 45929
Contact details: Niza Zainal Abidin
Contact email:
Contact-phone: +60 3 2202 1000
Job published: 10 days ago


  • Be accountable for supporting, improving and developing the accounts receivable function for the GBS Malaysia hub.
  • Overlook the accounts receivable team completes a wide range of tasks in order to ensure the accuracy of customer accounts, including refunds, write-offs, adjustments, billings, unbilled accounts, etc.
  • Be a key point of contact for the team.
  • Lead a team of Accounts Receivable Senior Executives/Executives.
  • Lead transformation projects for Accounts Receivable function.
  • Lead automation projects for Accounts Receivable function.
  • Write up and maintain SOP for Accounts Receivable function.
  • Ensure KPIs and SLAs for Accounts Receivable functions are adhere to
  • Continuously up-skill and empower the Accounts Receivable team;
  • Identify and implement areas for process improvements;
  • Provide training and assistance in the Accounts Receivable process where required;
  • Other duties as required by management.


  • Bachelor/Diploma graduate.
  • Minimum 6 years of experience in Finance and accounting processes.
  • At least 4 years of experience of leading a shared services/GBS/BPO transformation projects.
  • Minimum 2 years of leadership experience in the project management and transformation functions or in a similar environment.
  • Change leader with the capacity and desire to lead in an ever-changing environment.
  • Proven track record with continuous improvement process.
  • Excellent relational skills building relationships resulting in strong relationships with internal customers/stakeholders who view them as a trusted partner.
  • Experience with finance transition projects from sending to receiving team.
  • Experience working with virtual and/or matrix teams.
  • Experience working with cross-cultural team ideal.
  • JDE ERP general accounting or related experience preferred.