Business Analyst is responsible to analyze how well software, hardware and the wider IT system fit the business needs of internal and external users. Analyst will need to write requirements for new or existing systems and help in implement and monitor the system effectiveness. Analysts need to be liaising with other IT staff such as programmers, database administrator and act as system integrator between users and technical team to meet the new or existing system requirements. They are also responsible for user training and feedback.
Duties and Responsibilities:
- Coordinates with internal or external users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.
- Demonstrated ability to evaluate information systems, processes, and data flow to meet business needs and make appropriate recommendations.
- Demonstrated ability to trouble-shoot and problem solve and propose effective solutions.
- Proven initiative and self-starter attributes
- Process improvement and workflow documentation experience
- Demonstrated ability to independently organize and perform work activities to work efficiently.
- Demonstrated ability to handle multiple complex projects effectively.
- Ability to plan work, lead, and motivate others.
- Conduct requirement gathering session with internal/external users.
- Prepares requirement specifications and documents for programmers/system developers.
- Performs system tests and collaborates with programmers.
- Perform the system training to internal and external users.
- Document system best practice workflows and processes and train internal/external users accordingly.
- Performs other related duties as assigned.
Required Skills:
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with proven ability to collaborate with a team.
- Excellent analytical and problem-solving skills.
- Extensive knowledge of computer systems and programming.
- Excellent organizational skills and attention to detail.
- Proficient with or able to quickly learn systems and software used by the organization.
- Bachelor’s degree in Computer Science, Information Technology or Business Information System related field required.
- Insurance or third-party administrator (TPA) industry experience is preferred but not required.
Other Details:
- 1 year contract (Renewable - but wait, there's a chance of being a perm employee as per your performance!)
- Location - Full work onsite at Subang Jaya
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