Integration Engineer (IT Operations)

 

The Integration Engineer is responsible for onboarding clients by integrating their business into company products and continuing support.


JOB RESPONSIBILITIES

• Coordinate with relevant parties to set up and/or modify platform for clients
• Keep track and follow up with client on the product launching and other requests
• Provide support to clients on product/platform/finance/IT and other topics
• Provide support to internal team for client-related topics
• Participate in change and project management
• Participate in incident and/or problem management
• Prepare reports for integration status, change request and incident
• Any other duties as dedicated by direct superior

JOB REQUIREMENTS

• Bachelor’s Degree in Computer Science or equivalent
• At least 3-year experienced in IT technical & operational support
• Handon IT knowledge including Web, APP, API, Network & Infrastructure
• Analytical skill to resolve problem in timely manner
• Excellent communication and documentation skills
• Ability to multitasking, prioritization, follow up, good time management, and work under pressure
• Knowledge of gaming industry and/or payment gateway is a plus
• Required language(s): Chinese (Mandarin), English both written and oral
• Preferably but not limited to Malaysian or Expat residing in Malaysia

 

• Extractive Performance Bonus
• Fully Work from Home
• Internet allowance
• Overseas Team Building
• Medical, Dental and Insurance